KnowledgeAgent GmbH is committed to ethical standards and responsible conduct. This Code of Conduct forms the basis for our business activities and defines the expectations we have of our employees and our business relationships. Through our Code of Conduct, we want to strengthen and promote the sense of responsibility of our employees and contractual partners for corporate social responsibility. Every employee is responsible for observing and implementing this code and thus promoting our core values.
The core values that characterize our Code of Conduct are:
Collegiality and team spirit form the basis of cooperation at KnowledgeAgent. We achieve our goals through team orientation and cooperation.
Openness, honesty and loyalty are important to us in our personal dealings. We build on mutual trust and an open and respectful communication.
Employees respect each other regardless of their social and health situation, their personal beliefs and values and their position within the company structure. This requires respect for the rights of others as well as compassion and consideration.
We aim to achieve customer satisfaction, exceed customer expectations and ensure customer success. To achieve this, we understand the wishes, needs and expectations of our customers and work with them on a basis of trust.
We protect all sensitive information and data of our customers and employees. Compliance with data protection laws and guidelines is a top priority for us. All employees are obliged to take data protection seriously and to handle data with care.
Continuous development of our expertise through further training and knowledge sharing ensures a consistent expansion of skills. The focus is on the skills of the individual and the entire team.
We work with passion, commitment, pragmatism and discipline for our customers in order to deliver the best performance.
We acknowledge our social responsibility as a company and support sustainable business practices.
We take violations of the Code seriously and review and deal with them in accordance with internal guidelines. This Code of Conduct is regularly reviewed and adapted to meet changing requirements and developments.